National Museums NI is an ambitious organisation delivering award-winning museum services to more than 900,000 visitors annually. Our mission is to:

• Develop, manage and care for our collections to benefit current and future generations
• Make our collections accessible to the widest possible audiences
• Play a leading role in the economic and social wellbeing and future of this place
• Build an organisation where people feel valued

National Museums NI was established by the Museums & Galleries (NI) Order 1998, and comprises the Ulster Museum, Ulster Folk Museum, Ulster Transport Museum and Ulster American Folk Park. The organisation receives its core funding from the Department for Communities (DfC), but generates income and sponsorship from a variety of other sources to meet its revenue and capital expenditure needs.

The Creative Programmer will use their creative skills to work collaboratively with internal teams to develop new and attractive programme ideas and opportunities across four museums. The post holder will facilitate opportunities to actively encourage  programme creation among these teams, to harness existing skills and knowledge bases in order to design programming that aligns with our organisational priorities and builds connections between our audiences and our collections.

The post holder will develop new and maintain existing external partnerships to explore and harness programming opportunities. The Creative Programmer will collaborate with this collection of partners to bring to light mutually beneficial opportunities for co-creation of programming, its development, design and delivery.

National Museums Northern Ireland is an ambitious organisation delivering award-winning museum services to more than 900,000 visitors annually. Our mission is to:

• Develop, manage and care for our collections to benefit current and future generations
• Make our collections accessible to the widest possible audiences
• Play a leading role in the economic and social wellbeing and future of this place
• Build an organisation where people feel valued

National Museums Northern Ireland was established by the Museums & Galleries (NI) Order 1998 and comprises the Ulster Museum, Ulster Folk & Transport Museum and Ulster American Folk Park. The organisation receives its core funding from the Department for Communities (DfC), but generates income and sponsorship from a variety of other sources to meet its revenue and capital expenditure needs.

The purpose of this role is to provide the Commercial Team with a professional, confidential and effective support service across a broad range of activities.  The Business Support Assistant will be a point of contact for current and prospective commercial clients, members and suppliers.

The post holder will also provide a range of general administrative and office support to the Head of Experience and Enterprise Development.

National Museums Northern Ireland is a non-departmental public body with responsibility for four national museums: the Ulster Museum, the Ulster Folk Museum, the Ulster Transport Museum and the Ulster American Folk Park. Between them, the National Museums group is the largest visitor attraction in Northern Ireland and makes a significant contribution to cultural tourism.

The postholder will form part of a dedicated Maintenance Team, responsible to the Facilities Manager for providing an efficient maintenance service to the buildings and services around the Ulster Folk and Transport Museum site.  This will include working on the museum’s exhibit buildings, gallery displays and exhibitions. 

National Museums NI is a leading cultural institution and is responsible for ensuring that its significant collection is developed, cared for and accessible to the widest possible audience. Almost one million people enjoy our four museums each year, and through loans, research, community activity and digital programmes we engage a much wider audience than those who physically visit our museums.

We believe that our museums can play an important and valuable role at the heart of society. Through our work we preserve, protect and promote the region’s cultural assets, knowledge and collective memory. We provide shared and trusted spaces to explore who we are, where we have come from and where we might be going. We engage and work in partnership with the public to share stories and care for and present a vast range of objects bringing important cultural, educational, social and scientific ideas to life. We unite the past, present and future; enhance health and well-being; make places more attractive to live in, work and visit; and, create positive economic impact. We inspire present and future generations of pioneers, designers, makers and community leaders. Our museums are loved and trusted public institutions: they provide joy, prompt reflection, and foster curiosity about the world around us.

Our vision

To celebrate who we are, telling the stories of our past, challenging our present, shaping our future.

Our mission

• Developing, managing and caring for the collections
• Playing a leading role in the economic and social wellbeing of this place
• Making collections accessible to the widest possible audience
• Building an organisation where people feel valued

Our values

• Striving for excellence – being the best we can be in everything we do; delivering excellent customer service internally and externally; sharing our expertise
• Being authentic – being true to our collections; having integrity in everything we do; creating unique experiences
• Working together – promoting team-work; building mutually beneficial partnerships; being receptive to others and their ideas
• Showing respect – valuing everyone; supporting diversity; respecting collections
• Being courageous – being ambitious in programming; embracing change; being brave and creative in the stories we tell; empowering our people

Our collections

We care for, develop and provide access to the National Collection of 1.4 million objects which are multidisciplinary, diverse and span all time periods, referencing Northern Ireland within and to the wider world.  The collections are classified into six broad subject areas.

• Art – with over 17,000 works, the art collection contains both historical and contemporary paintings, sculptures, works on paper, glass, ceramics, silver and metalwork, jewellery, furniture, costume and textiles significant at both a national and an international level

• History – our collections reflect evidence of people and events in this place from the earliest settlers, through the main archaeological (Stone Age, Bronze Age, Iron Age, Medieval and post Medieval) and historical periods up to the present day. They also include objects from various world cultures, including the much loved Egyptian mummy Takabuti and artefacts from the Spanish Armada

• Natural Sciences – collections cover botany, geology and zoology of this place, but also include material of international provenance

• Emigration – our collections relate primarily to the social history surrounding the migration of people from Ulster and their settlement in North America from 1600 onwards

• Folk Life and Agriculture – these collections focus on the ways of life and traditions of our people, in a western European context, from the late nineteenth century through to the early decades of the twentieth century

• Transport, Industry and Technology – our collections cover all forms of transport built or used in Ireland, from the late eighteenth century to the present day. They also include oral and aural histories giving an insight into the collection and the local people who have contributed to the development of transport around the world

Our museums and locations

We have approximately 360 staff (230 FTEs) and operate over five sites:

• Ulster Museum
• Ulster Folk Museum
• Ulster Transport Museum
• Ulster American Folk Park
• Collections Stores

All our museums are Accredited Museums. The Accreditation Scheme is administered by Arts Council England (ACE) which sets nationally agreed standards for UK Museums.

GENERAL INFORMATION

As an organisation, we believe in excellence, authenticity, teamwork, respect and courage and seek an individual who can share and embody our core values.

The post holder will be expected to take a pro-active role in developing and designing ICT solutions in our galleries and exhibitions, and ensuring the efficient and effective delivery of information technology and telecommunications systems for National Museums NI.

The post holder will also contribute to the implementation of the recent IT strategy, ICT standards, policies, and codes of practice and play a key role in overseeing their implementation.  In addition to this, the post is also very much a hands on support position requiring a high level of technical knowledge and ability to apply this to daily tasks.

It is imperative that effective working relationships are developed and fostered in line with our organisational values.

The following is an indication of the conditions of employment and is not intended to be exhaustive.  A full list of details will be provided on appointment.

Hours and Attendance

This is a full time post and the successful candidate will work 37 hours per week.

Salary

The post is graded on the SO salary scale currently £32,880 - £34,011 per annum plus an ICT allowance of £3640.  The starting salary is normally the minimum of the pay scale.

Flexible working

This post is eligible for our flexi-time scheme.  This scheme allows you significant flexibility in relation to your start / finish / break times, as well as allowing you to accrue additional time off.

Pension

National Museums NI staff are eligible for membership of the Principal Civil Service Pension Scheme. Further details of the terms and entitlements under this generous scheme will be made available upon commencement of employment.

Annual Leave

The annual leave entitlement will be 25 days, rising to 30 days after 5 years’ service plus 12 bank / public holidays.

Learning and Development

National Museums NI promotes learning and development opportunities within the organisation.

KEY RESPONSIBILITIES

In fulfilling the role, the postholder will undertake the following activities:

Information Technology

• Support museum users and manage relationships within the IT team and other departments.
• Identify, plan, coordinate, and manage all activities related to the support of museum ICT systems.
• Ensure security of data, network access and backup systems and compliance with all cyber security requirements across the organisation.
• Manage the implementation and maintenance of effective backup strategies and business continuity planning, including the testing of the plan on a regular basis.
• Manage the Museum network infrastructure.
• Assist the ICT Manager in the development and implementation of IT strategies and policy.
• Provide training and development to all staff on information technology and compliance with relevant legislation and public sector guidance.
• Ensure that best practice is applied throughout the organisation and effective controls are in place and ensure it fully complies with all its statutory obligations.
• Maintain the Organisation Fixed Asset Register and the ICT Asset Register, providing advice as required.
• Co-ordinate the licensing of software throughout the organisation, ensuring that good operational procedures are in place and that the organisation works within relevant guidelines.

Communication and Engagement

• Demonstrate a high level of personal integrity and maintain professional standards.
• Ensure that information, direction and guidance are cascaded to team members clearly, concisely and in a timely manner.
• Develop a close and productive working relationship across sites and across all National Museums NI directorates.
• Liaise with the IT Contract & Procurement Manager in the specification and procurement of new ICT hardware / software and systems.

Leadership and Staff Development

• Build a sense of team spirit, encouraging shared ownership of objectives and deliverables.
• Demonstrate an inclusive style of management which motivates staff, develops commitment, encourages innovation and builds positive relationships with government departments and stakeholders.
• Undertake appropriate training and personal development programmes.
• Ensure the delivery of National Museums NI’s Vision, Mission and Values and act as a role model to staff and colleagues within National Museums NI, bringing to life our leadership traits.
• Ensure that expectations, accountabilities and responsibilities are clear and pro-actively manage the performance and deployment of staff to ensure goals can be met.
• Embed a culture of continuous improvement and ensure good performance is widely recognised and best practice shared.

Other

• Any other duties appropriate to the grade.
• Requirement to provide an on call service outside of normal office hours on a rota basis.

We believe that our museums play an important and valuable role at the heart of society. Through our work we preserve, protect and promote the region’s cultural assets, knowledge and collective memory. We provide shared and trusted spaces to explore who we are and where we have come from. We engage and work in partnership with the public to share stories and care for and present a vast range of objects bringing important cultural, educational, social and scientific ideas to life. We unite the past, present and future; enhance health and well-being; make places more attractive to live in, work and visit; and, create positive economic impact. We inspire present and future generations of pioneers, designers, makers and community leaders. Our museums are loved and trusted public institutions: they provide joy, prompt reflection, and foster curiosity about the world around us.

The successful applicant will play a key role within the IT team and across the organisation. The post holder will support the ICT Manager by developing and coordinating the current IT contracts and strategic IT procurement needs of the organisation whilst also contributing to the implementation of the recent IT strategy.

They will provide a highly responsive business support role within the IT team and with other business areas in the procurement of goods and services relating to IT purchases, and in effective contract management. It is therefore imperative that effective working relationships are developed and fostered.

If you are excited by this opportunity and believe you have the necessary experience, vision, passion and enthusiasm to make the necessary impact we would be delighted to receive your application.

National Museums NI is a leading cultural institution and is responsible for ensuring that its significant collection is developed, cared for and accessible to the widest possible audience. Almost one million people enjoy our four museums each year, and through loans, research, community activity and digital programmes we engage a much wider audience than those who physically visit our museums.

We believe that our museums can play an important and valuable role at the heart of society. Through our work we preserve, protect and promote the region’s cultural assets, knowledge and collective memory. We provide shared and trusted spaces to explore who we are, where we have come from and where we might be going. We engage and work in partnership with the public to share stories and care for and present a vast range of objects bringing important cultural, educational, social and scientific ideas to life. We unite the past, present and future; enhance health and well-being; make places more attractive to live in, work and visit; and, create positive economic impact. We inspire present and future generations of pioneers, designers, makers and community leaders. Our museums are loved and trusted public institutions: they provide joy, prompt reflection, and foster curiosity about the world around us.

Our vision

To celebrate who we are, telling the stories of our past, challenging our present, shaping our future.

Our mission

• Developing, managing and caring for the collections
• Playing a leading role in the economic and social wellbeing of this place
• Making collections accessible to the widest possible audience
• Building an organisation where people feel valued

Our values

• Striving for excellence – being the best we can be in everything we do; delivering excellent customer service internally and externally; sharing our expertise
• Being authentic – being true to our collections; having integrity in everything we do; creating unique experiences
• Working together – promoting team-work; building mutually beneficial partnerships; being receptive to others and their ideas
• Showing respect – valuing everyone; supporting diversity; respecting collections
• Being courageous – being ambitious in programming; embracing change; being brave and creative in the stories we tell; empowering our people.

Our collections

We care for, develop and provide access to the National Collection of 1.4 million objects which are multidisciplinary, diverse and span all time periods, referencing Northern Ireland within and to the wider world.  The collections are classified into six broad subject areas.

• Art – with over 17,000 works, the art collection contains both historical and contemporary paintings, sculptures, works on paper, glass, ceramics, silver and metalwork, jewellery, furniture, costume and textiles significant at both a national and an international level

• History – our collections reflect evidence of people and events in this place from the earliest settlers, through the main archaeological (Stone Age, Bronze Age, Iron Age, Medieval and post Medieval) and historical periods up to the present day. They also include objects from various world cultures, including the much loved Egyptian mummy Takabuti and artefacts from the Spanish Armada

• Natural Sciences – collections cover botany, geology and zoology of this place, but also include material of international provenance

• Emigration – our collections relate primarily to the social history surrounding the migration of people from Ulster and their settlement in North America from 1600 onwards

• Folk Life and Agriculture – these collections focus on the ways of life and traditions of our people, in a western European context, from the late nineteenth century through to the early decades of the twentieth century

• Transport, Industry and Technology – our collections cover all forms of transport built or used in Ireland, from the late eighteenth century to the present day. They also include oral and aural histories giving an insight into the collection and the local people who have contributed to the development of transport around the world

Our museums and locations

We have approximately 360 staff (230 FTEs) and operate over five sites:

• Ulster Museum
• Ulster Folk Museum
• Ulster Transport Museum
• Ulster American Folk Park
• Collections Stores

All our museums are Accredited Museums. The Accreditation Scheme is administered by Arts Council England (ACE) which sets nationally agreed standards for UK Museums.

GENERAL INFORMATION

As an organisation, we believe in excellence, authenticity, teamwork, respect and courage and seek an individual who can share and embody our core values.

It is imperative that effective working relationships are developed and fostered in line with our organisational values.

The following is an indication of the conditions of employment and is not intended to be exhaustive.  A full list of details will be provided on appointment.

Hours and Attendance

This is a full time post and the successful candidate will work 37 hours per week with an on-call arrangement in place also.

Salary

The post is graded on the MT3 salary scale currently £26,017 - £26,728 per annum.  The starting salary is normally the minimum of the pay scale.

Pension

National Museums NI staff are eligible for membership of the Principal Civil Service Pension Scheme. Further details of the terms and entitlements under this generous scheme will be made available upon commencement of employment.

Annual Leave

The annual leave entitlement will be 25 days, rising to 30 days after 5 years’ service plus 12 bank / public holidays.

Learning and Development

National Museums NI promotes learning and development opportunities within the organisation.

KEY RESPONSIBILITIES

The main activities which the post holder will be expected to perform are as follows:

1. To carry out all statutory maintenance obligations in relation to the fabric of the Ulster Museum e.g. Fire Log, Emergency light tests, Health & Safety checks, Fire Alarm test and electrical testing.
2. Re-position, adjust and change gallery lighting, light levels, case lighting and lighting of individual specimens for exhibitions under the direction of a National Museums NI Curator/ Conservator/ senior member of staff or partner contractor.
3. To develop and maintain an awareness of best practice and current developments in museum lighting, and advise on procurement accordingly.
4. To occasionally liaise with all external contractors arriving onsite and provide additional support as required.
5. To carry out daily reactive and planned preventative maintenance throughout the museum.
6. To carry out or assist in other areas of associated maintenance, including minor plumbing, joinery and electrical work throughout the museum.
7. To assist in the preparation, planning and operation of a regular maintenance schedule in conjunction with the Facilities Manager and site management team. To keep maintenance records up to date and those of third party service providers.
8. To use reactive maintenance software as a means of recording and carrying out minor repair works.
9. To order and check maintenance related materials and other deliveries as required.
10. To be committed to good health and safety and access practice and ensure familiarity with National Museums NI health and safety policies, procedures and guidelines.
11. To carry out work at height using suitable access equipment.
12. To undertake training as required developing new techniques and safe systems of work.
13. To ensure high standards of management and security of stores, equipment and materials, carrying out regular inspections and taking appropriate action where required.
14. To train and mentor selected staff, apprentices or volunteers in relation to facilities related skills.
15. To meet and greet museum visitors at all times in a friendly and polite manner, and provide a high level of customer care.
16. To manage and work as part on an “on call” rota providing emergency maintenance cover for evenings, weekends, public holidays and event days.
17. To carry out other duties as required by the Museum, consistent with the grade and responsibilities of the post.

National Museums Northern Ireland is an ambitious organisation delivering award-winning museum services to more than 800,000 visitors annually. Our mission is to:

• Develop, manage and care for our collections to benefit current and future generations
• Make our collections accessible to the widest possible audiences
• Play a leading role in the economic and social wellbeing and future of this place
• Build an organisation where people feel valued

National Museums Northern Ireland was established by the Museums & Galleries (NI) Order 1998, and comprises the Ulster Museum, Ulster Folk & Transport Museum and Ulster American Folk Park. The organisation receives its core funding from the Department for Communities (DfC), but generates income and sponsorship from a variety of other sources to meet its revenue and capital expenditure needs.

Overall purpose of job:

The successful applicant will play a key role within the ICT team and across the organisation. The post holder will support the ICT Manager by leading the management, implementation and promotion of policies, procedures, strategies and services within the Museum to ensure compliance with all applicable data protection and privacy legislation in force from time to time in the UK, including the UK General Data Protection Regulation (“GDPR”); the Data Protection Act 2018; the Privacy and Electronic Communication Regulations 2003 as amended; and any other applicable non-domestic legislation and regulatory requirements relating to personal data in force from time to time, including guidance and codes of practice issued by the relevant data protection or supervisory authority (“Data Protection Legislation”).

The post holder will be responsible for the internal oversight of establishing a data strategy, moving the organisation to a master data repository and information assurance of all National Museums NI data.

The post holder will also contribute to the implementation of the recent IT strategy.

The post holder will provide a highly responsive business support role to all staff in relation to areas of data protection and ensuring project managers understand the need to have processes in place for handling of data with any new system. It is therefore imperative that effective working relationships are developed and fostered.

Duties and Responsibilities:

Information Management

• Support users and manage relationships, identify, plans, coordinates, and manages all activities related to the integration of data across various sources, in order to form an organized and unified view.

• Works with all stakeholders to understand the needs, uses, and data flows in their area.

• Acts as a single point of contact for data analytics, governance and business intelligence support and knowledge across the museum.
• Assist the ICT Manager in the development and implementation of data strategies and policy.
• Ensure preservation of National Museums NI data for long-term usability.
• Provide training and development to all staff on information management and compliance with relevant legislation and guidance.

• To ensure that best practice is applied throughout the organisation and effective controls are in place and ensure it fully complies with all its statutory obligations.
• To support colleagues across the museum in the development and management of an efficient Information Asset Register, providing advice as required.
• Supporting the Head of Finance & Governance in discharging the statutory duties of the Data Protection Officer (DPO).
• Ensure compliance with all GDPR data requirements across the organisation.

Communication and Engagement

• Demonstrate a high level of personal integrity and maintain professional standards.
• Ensure that information, direction and guidance are cascaded to team members clearly, concisely and in a timely manner.
• Develop a close and productive working relationship across sites and across all National Museums NI directorates.

Leadership and Staff Development

• Build a sense of team spirit, encouraging shared ownership of objectives and deliverables.
• Demonstrate an inclusive style of management which motivates staff, develops commitment, encourages innovation and builds positive relationships with government departments and stakeholders.
• To undertake appropriate training and personal development programmes.
• Ensure the delivery of National Museums NI’s Vision, Mission and Values and act as a role model to staff and colleagues within National Museums NI, bringing to life our leadership traits.
• Ensure that expectations, accountabilities and responsibilities are clear and pro-actively manage the performance and deployment of staff to ensure goals can be met.
• Embed a culture of continuous improvement and ensure good performance is widely recognised and best practice shared.

Other

• Any other duties appropriate to the grade.

National Museums NI is a leading cultural institution and is responsible for ensuring that its significant collection is developed, cared for and accessible to the widest possible audience. Almost one million people enjoy our four museums each year, and through loans, research, community activity and digital programmes we engage a much wider audience than those who physically visit our museums.

We believe that our museums play an important and valuable role at the heart of society. Through our work we preserve, protect and promote the region’s cultural assets, knowledge and collective memory. We provide shared and trusted spaces to explore who we are and where we have come from. We engage and work in partnership with the public to share stories and care for and present a vast range of objects bringing important cultural, educational, social and scientific ideas to life. We unite the past, present and future; enhance health and well-being; make places more attractive to live in, work and visit; and, create positive economic impact. We inspire present and future generations of pioneers, designers, makers and community leaders. Our museums are loved and trusted public institutions: they provide joy, prompt reflection, and foster curiosity about the world around us.

The success of National Museums NI will always be directly linked to the people we employ.  We aim to be an Employer of Choice and as such we offer good work life balance and excellent terms and conditions.  With this investment in our employees we have an expectation that any addition to our team brings with them passion, enthusiasm and a real drive to deliver.

The Retail Officer is responsible for all administrative duties in the Retail back office. These will include the management of the EPOS system, raising orders and the processing and payment of all invoices. The post holder will be expected to prepare all financial paperwork and track deliveries and orders. In addition the post holder will be expected to assist with product development, licensing, publications and other activities which may fall into the Retail/Trading scope.

So, if you are excited by this opportunity and believe you have the necessary experience, vision, passion and enthusiasm to make the necessary impact we would be delighted to receive your application.

National Museums NI is the leading cultural institution in Northern Ireland.  We are responsible for ensuring that Northern Ireland’s significant Collection is developed, cared for and accessible to the widest possible audience. Almost one million people enjoy our four museums each year, and through loans, research, community activity and digital programmes we engage a much wider audience than those who physically visit our museums. As an organisation we are ‘Here for Good’.  We believe in excellence, authenticity, teamwork, respect and courage and seek an individual who can share and embody our core values.

This role will be a critical leadership role, central to our future ambitions. You will have the opportunity to build and enhance the reputation of our museums as the premier cultural asset in Northern Ireland, as well as of National Museums NI more broadly.

You will be responsible for providing strategic direction and guidance in the management of security across all aspects of National Museums NI’s operations.  You will lead on the development of a security culture, embedding an ethos across all of our business activities that ensures the importance of security is recognised as well as being viewed as a collective responsibility.

A key deliverable for the post will be to lead and manage our security function across all sites which represents a blend of in-house and outsourced security teams.  You will also represent National Museums NI with a range of relevant bodies as well as acting as the key liaison with the PSNI and UK museums Manager, Security and Protection Advice (Arts Council England).

You will work closely with a range of internal stakeholders including colleagues in collections services, experience and enterprise, curatorial and operations.

You will be responsible for overseeing the successful delivery and embedding of National Museums NI’s vision, mission and values.

This is an exciting time for the organisation and our ambitions for building the Museum Service of the future are substantial.

If you believe in Museums as a critical cultural institution; if you believe in contributing to the betterment of our society especially at this time and if you want to be part of great and high performing organisation then we want to hear from you.

National Museums NI is a leading cultural institution and is responsible for ensuring that its significant collection is developed, cared for and accessible to the widest possible audience. Almost one million people enjoy our four museums each year, and through loans, research, community activity and digital programmes we engage a much wider audience than those who physically visit our museums.

We believe that our museums play an important and valuable role at the heart of society. Through our work we preserve, protect and promote the region’s cultural assets, knowledge and collective memory. We provide shared and trusted spaces to explore who we are and where we have come from. We engage and work in partnership with the public to share stories and care for and present a vast range of objects bringing important cultural, educational, social and scientific ideas to life. We unite the past, present and future; enhance health and well-being; make places more attractive to live in, work and visit; and, create positive economic impact. We inspire present and future generations of pioneers, designers, makers and community leaders. Our museums are loved and trusted public institutions: they provide joy, prompt reflection, and foster curiosity about the world around us.

Under the direction of the Assistant Visitor Services Managers, the Retail and Front of House Supervisor will play a pivotal role in the delivery of excellent customer care to all visitors and users at the Ulster Folk and Transport Museum. They will carry out daily active on the ground supervision to ensure the quality of the visitor experience, and presentation of the museum.

So, if you are excited by this opportunity and believe you have the necessary experience, vision, passion and enthusiasm to make the necessary impact we would be delighted to receive your application.